Supportform

master data  

  company

  last name
  first name

  phone

  mobil

  e-mail

  date 
  available between  von: bis:
  Computername  servicecustomer:

problemcategory  
failed software/device?
device 
other device
 
programm 
other program

errordescription  
  please describe the
  error as detailed as possible!
  is there any
  message on the screen?
 no message
  can you reproduce
  the error?
yes no

Fault details  
  date the error occurred
  time the error occurred
  Fault condition

Message to the support  
  Suggestions or criticism welcome

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